External PortableMy Passport® Edge™Portable Hard DriveUser ManualMy Passport Edge User Manual
MY PASSPORT EDGEUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 5Connecting the Drive and Getting StartedThis chapter provides instructions for
MY PASSPORT EDGEUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 63. Verify that the drive appears under My Computer in Windows Explorer.4. I
MY PASSPORT EDGEUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 75. On the Custom Setup dialog:a. Select an application name to see a brief de
MY PASSPORT EDGEUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 8 Figure 4. WD Drive Utilities Screen Figure 5. WD Security Screen
MY PASSPORT EDGEUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 98. On the Backup Plan Selection screen:a. Select the option for the type of b
MY PASSPORT EDGEUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 10 Figure 7. Initial Backup ScreensInitial File Backup ScreenInitial Category B
MY PASSPORT EDGEUSER MANUALCONNECTING THE DRIVE AND GETTING STARTED – 11 Figure 8. WD SmartWare Home ScreensBefore first backupAfter first backup
MY PASSPORT EDGEUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 12WD SmartWare Software Functional OverviewThis chapter provides a brief functi
MY PASSPORT EDGEUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 13Note: In addition to the detailed Help tab information, each WD SmartWare di
MY PASSPORT EDGEUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 14 Figure 9. Home Tab DisplayMy Passport Drive IconYour Computer IconYour Co
iiWD Service and SupportShould you encounter any problem, please give us an opportunity to address it before returning this product. Most technical su
MY PASSPORT EDGEUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 15 Table 1. Home Tab Functional Description Display Component DescriptionYour
MY PASSPORT EDGEUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 16Drive display scroll pointers(Not shown in Figure 9 on page 14.) One installa
MY PASSPORT EDGEUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 17Backup Tab DisplaysThe WD SmartWare software provides one of two different Ba
MY PASSPORT EDGEUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 18 Figure 10. Backup Tab Displays Table 2. Backup Tab Functional Descriptio
MY PASSPORT EDGEUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 19Advanced backup area In category mode, the initial/default configuration of t
MY PASSPORT EDGEUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 20Retrieve Tab DisplaysThree WD SmartWare software Retrieve tab displays guide
MY PASSPORT EDGEUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 21 Figure 11. Retrieve Tab Displays Table 3. Retrieve Tab Functional Descri
MY PASSPORT EDGEUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 22Retrieve destination option buttonsSpecify the location on your computer’s in
MY PASSPORT EDGEUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 23Settings Tab DisplaySee Figure 12 and Table 4 for a brief functional descript
MY PASSPORT EDGEUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 24Help Tab DisplayThe WD SmartWare Help tab display provides quick access to Le
MY PASSPORT EDGEUSER MANUALTABLE OF CONTENTS – iiiTable of ContentsWD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MY PASSPORT EDGEUSER MANUALWD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 25Support link Uses your Web browser to connect to the WD Service & Support
MY PASSPORT EDGEUSER MANUALBACKING UP YOUR COMPUTER FILES – 26Backing Up Your Computer FilesThis chapter includes the following topics: How the Backup
MY PASSPORT EDGEUSER MANUALBACKING UP YOUR COMPUTER FILES – 273. On the Backup screen:4. To back up all of the categories of files on the internal
MY PASSPORT EDGEUSER MANUALBACKING UP YOUR COMPUTER FILES – 28b. Click Advanced View to open the backup by categories selection box:c. In the backup b
MY PASSPORT EDGEUSER MANUALBACKING UP YOUR COMPUTER FILES – 297. To backup selected files or folders:a. Verify that the backup mode is file and that
MY PASSPORT EDGEUSER MANUALBACKING UP YOUR COMPUTER FILES – 309. Appearance of a backup successfully finished message means that the backup complete
MY PASSPORT EDGEUSER MANUALRETRIEVING BACKUP FILES – 31Retrieving Backup FilesThis chapter includes the following topics: How the Retrieve Function Wo
MY PASSPORT EDGEUSER MANUALRETRIEVING BACKUP FILES – 32IF you have . . . THEN the WD SmartWare software displays the . . .Created a single backup on t
MY PASSPORT EDGEUSER MANUALRETRIEVING BACKUP FILES – 333. On the Select a destination for retrieved files dialog: 4. Click Next to display the Sel
MY PASSPORT EDGEUSER MANUALRETRIEVING BACKUP FILES – 345. In the Retrieve Some Files selection box, navigate through the folder structure to find th
MY PASSPORT EDGEUSER MANUALTABLE OF CONTENTS – ivChanging Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MY PASSPORT EDGEUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 35Locking and Unlocking the DriveThis chapter includes the following topics: Password Pro
MY PASSPORT EDGEUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 362. If you have more than one supported My Passport drive connected to your computer,
MY PASSPORT EDGEUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 37Unlocking the Drive with the WD Security or WD Drive Utilities SoftwareWhenever you shu
MY PASSPORT EDGEUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 38Unlocking the Drive with the WD SmartWare SoftwareWhenever you shut down and restart yo
MY PASSPORT EDGEUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 39Unlocking the Drive with the WD Drive Unlock UtilityWhenever you connect your password-
MY PASSPORT EDGEUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 40Changing Your PasswordTo change your password:1. Open the Change Security dialog by cl
MY PASSPORT EDGEUSER MANUALLOCKING AND UNLOCKING THE DRIVE – 41Turning Off the Drive Lock FeatureTo remove password protection from your drive:1. Ope
MY PASSPORT EDGEUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 42Managing and Customizing the DriveThis chapter includes the following topics: Using
MY PASSPORT EDGEUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 43Checking Drive StatusYou can see the drive capacity used and drive temperature statu
MY PASSPORT EDGEUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 44Setting the Drive Sleep TimerThe drive sleep timer turns off the power to your drive
MY PASSPORT EDGEUSER MANUALTAB LE OF C O NT EN TS – vB Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . 66Re
MY PASSPORT EDGEUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 454. Click Registration to display the Registration dialog:5. On the Registration
MY PASSPORT EDGEUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 46• Quick Drive Test Your My Passport drive has a built-in Data LifeguardTM diagnost
MY PASSPORT EDGEUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 47Erasing the DriveNote: Erasing your drive also deletes the WD software and all of t
MY PASSPORT EDGEUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 48After the drive erase operation completes, go to support.wdc.com and see Knowledge B
MY PASSPORT EDGEUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 493. The fifth invalid password attempt displays the too many password attempts dial
MY PASSPORT EDGEUSER MANUALMANAGING AND CUSTOMIZING THE DRIVE – 50Restoring the WD Software and Disk ImageIn addition to deleting all of the data on y
MY PASSPORT EDGEUSER MANUALMANAGING AND CUSTOMIZING THE SOFTWARE – 51Managing and Customizing the SoftwareThis chapter includes the following topics:
MY PASSPORT EDGEUSER MANUALMANAGING AND CUSTOMIZING THE SOFTWARE – 522. Click the Settings tab to display the Software Settings screen (see Figure 1
MY PASSPORT EDGEUSER MANUALMANAGING AND CUSTOMIZING THE SOFTWARE – 53Uninstalling on Windows XP1. Click Start > Control Panel.2. Double-click Ad
MY PASSPORT EDGEUSER MANUALUSING THE DRIVE WITH A MAC – 54Using the Drive with a MacThe My Passport drive is formatted as a single NTFS partition for
MY PASSPORT EDGEUSER MANUALABOUT YOUR WD DRIVE – 1About Your WD DriveWelcome to your My Passport® EdgeTM portable hard drive, an elegant, high-capacit
MY PASSPORT EDGEUSER MANUALTROUBLESHOOTING – 55TroubleshootingThis chapter includes the following topics: Installing, Partitioning, and Formatting the
MY PASSPORT EDGEUSER MANUALTROUBLESHOOTING – 56Q: Why is the data transfer rate slow?A: Your system may be operating at USB 1.1 speeds due to an incor
MY PASSPORT EDGEUSER MANUALINSTALLING AN SES DRIVER – 57Installing an SES DriverIf you decide to not install the WD software, you must have an SES dri
MY PASSPORT EDGEUSER MANUALINSTALLING AN SES DRIVER – 584. Select Install the software automatically and click Next:5. When the installation compl
MY PASSPORT EDGEUSER MANUALINSTALLING AN SES DRIVER – 59Installing the Driver ManuallyIf your computer is not connected to the Internet, install the d
MY PASSPORT EDGEUSER MANUALINSTALLING AN SES DRIVER – 60d. Click Next:5. When the installation completes, click Finish:
MY PASSPORT EDGEUSER MANUALINSTALLING AN SES DRIVER – 61Installing on Windows Vista ComputersAfter you physically connect the drive as shown in Figure
MY PASSPORT EDGEUSER MANUALINSTALLING AN SES DRIVER – 62Installing the Driver ManuallyIf your computer is not connected to the Internet, install the d
MY PASSPORT EDGEUSER MANUALINSTALLING AN SES DRIVER – 634. Browse to Computer and:a. Double-click the My Passport drive.b. Double-click the Extras f
MY PASSPORT EDGEUSER MANUALINSTALLING AN SES DRIVER – 64Installing on Windows 7 or Windows 8 ComputersAfter you physically connect the drive as shown
MY PASSPORT EDGEUSER MANUALABOUT YOUR WD DRIVE – 2Durable enclosure protects the drive inside—We know your data is important to you. So we build the d
MY PASSPORT EDGEUSER MANUALINSTALLING AN SES DRIVER – 653. Click Browse my computer for driver software.4. Browse to Computer, double-click the My
MY PASSPORT EDGEUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 66Compliance and Warranty InformationThis appendix includes the following topics: Reg
MY PASSPORT EDGEUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 67KC Notice (Republic of Korea only)Environmental Compliance (China)Warranty Informat
MY PASSPORT EDGEUSER MANUALCOMPLIANCE AND WARRANTY INFORMATION – 68Limited WarrantyWD warrants that the Product, in the course of its normal use, will
MY PASSPORT EDGEUSER MANUALINDEX – 69IndexAAccessories, optional 2Advanced backup area, Backup tab dis-plays 19Alerts, flashing icon 43BBacked Up Volu
MY PASSPORT EDGEUSER MANUALINDEX – 70your computer’s content gauge 16IICES-003/NMB-003 compliance 66Indicator light 3Internal drive selector box, Home
MY PASSPORT EDGEUSER MANUALINDEX – 71WWarranty 67WDservice 67SmartWare icon 42Store link 25Windowsuninstalling WD SmartWare software from 53YYour comp
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement
MY PASSPORT EDGEUSER MANUALABOUT YOUR WD DRIVE – 3The WD SmartWare software is compatible with the following operating systems:Compatibility can vary,
MY PASSPORT EDGEUSER MANUALABOUT YOUR WD DRIVE – 4USB 3.0 InterfaceUSB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible w
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